How To Choose A Good Carpet Cleaning Company

One popular type of flooring in the home and some business premises is carpeting. If this is your type of flooring then at certain times you will require some special maintenance to keep the carpet looking its best. This is where the services of a good cleaning company come in like rug cleaners. Delicate material and fabric need professional cleaning. It is thus important to find a company that can provide quality services.

Reputation

When researching on carpet cleaning companies to hire it is important to look for those that have a good reputation. Inquire from your networks on companies they can recommend to you due to the type of service they received. Likewise, one can search the internet for reviews of potential companies that they are considering to hire. One can check on the companies websites for feedbacks from clients. Moreover, there are also sites dedicated to rating and review such companies. This sites can offer valuable information regarding the reputation of companies

Education and Certification

When choosing a carpet cleaning company, it is important to look at the training and certification of the cleaning firm. A company that has staff who are trained is a guarantee that quality service will be offered. It is also proof that they can correctly clean carpets, they are aware of the different cleaning methods, understand the various kinds of fabrics and materials and they can handle any stains. Verify that the carpet cleaning company your want to hire has staff that is qualified.

Experience

There is value in experience. A cleaning carpet company team that has experience is proof that they are experts and have honed the knowledge of cleaning carpets through practice over time. It means that they can offer solutions to your carpet cleaning issues and will be effective at their service. Experience guarantees quality service, quality service means happy clients

Equipment and Products

Another important factor to consider is the type of cleaning process the company does. How is their cleaning process, how long do the carpets take to dry, what kind of equipment and products do they use when cleaning. Are the products environmentally friendly and safe for children, pets, and people with allergies? Such information will guide you as you make a choose on which cleaning carpet company to hire.

Carpet Cleaner Buying Guide

Embedded dirt can’t get you down when you’ve got a carpet cleaner around. See how well the top cleaners navigate on nylon plush carpets below.

Home Carpet Cleaning: Grubby to Great

Got dirty carpets? There’s certainly no lack of cleaning options, including buying a carpet-cleaning machine, renting one, or hiring a pro. While nothing beat the ease and performance of a pro, some of the machines we tested came pretty close for less money.

More Power, Deeper Clean

Machines that were better at lifting embedded dirt have larger, more powerful motors. Almost all of the full-sized models did a better job at removing dirt. Bissell and Hoover, the two largest manufacturers of carpet cleaners, say you must use their cleaning solutions in their machines or you could void the warranty or cause electrical shock or fire by damaging the machine.

How to Choose

Embedded dirt requires deep cleaning. Check your carpet’s warranty or manufacturer’s website for suggestions on how often you should clean. Otherwise you could damage the carpet or void its warranty. Some companies, for example, don’t allow a pro to reapply stain treatments.

Focus on Features

Separate tanks for hot water and cleaning solution make refilling quicker because you usually need to refill water more often. Smaller tanks mean more frequent refills. Carry and push the machine before buying, especially if you’ll be carrying it up and down stairs. Look for models with attachments if you’d like to clean upholstery or stairs.

Consumers Guide To Carpet Cleaning

I am a member of the Carpet and Fabricare Institute (CFI), and owner of Above & Beyond Carpet Care. My company is a certified firm by the Institute of Inspection Cleaning and Restoration Certification, also known as the IICRC. I have earned the highest IICRC cleaning certification as “Certified Master Cleaner”. We are also certified in stone, masonry & ceramic tile cleaning, upholstery & fabric cleaning, carpet repair & reinstallation, odor control, flood restoration and mold remediation. I’ve been in the carpet cleaning business for over 23 years. And in that time, I’ve learned that carpet cleaning is the subject of much confusion. In fact, people have so many misconceptions about carpet cleaning that I decided to offer this consumer’s guide to carpet cleaning so when you select a carpet cleaning company, you can make an informed intelligent decision.

YOU SHOULD WAIT AS LONG AS POSSIBLE BEFORE CLEANING YOUR CARPET. Not true. Dirt is an abrasive – like sandpaper. Every time you step on the carpet, you grind dirt into your carpet fibers. This cuts your carpet, just as if you had used a knife, causing it to wear out faster. A dirty carpet will not last nearly as long as a clean carpet. And while vacuuming helps — by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out

THE ONLY REASON TO CLEAN CARPET IS TO REMOVE THE DIRT. Not true. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust — and hundreds of other chemicals. When you and your family members come into your home, you carry those pollens, bacteria and chemicals in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals, pollens and bacteria wind up — you guessed it — in your carpet. If you have allergies, asthma, emphysema, or other breathing problems — one major source of your problem could be the pollens, fungus, and chemicals in your carpet.

NE METHOD OF CARPET CLEANING IS JUST AS GOOD AS ANOTHER. Not true. You can choose from two primary methods: Dry cleaning or hot water extraction. First, I’ll explain dry cleaning. Many people believe that dry cleaning your carpet is like dry cleaning your clothing. This is not true. All carpet cleaning methods use water in one from or another. Here are the three methods of dry cleaning carpet.

HAVING THE RIGHT EQUIPMENT IS ALL A COMPANY NEEDS TO CLEAN YOUR CARPETS PROPERLY. Not true. Many companies own hot-water cleaners — but a large number of employees don’t know how to use them. You probably know someone who bought the newest computer on the market — but didn’t learn how to use it for a year or more. The same is true with carpet cleaning machines. The company may own good equipment, but the employees may not know how to use it correctly. This is why it’s important that you choose your carpet cleaner carefully.

Things to Consider When Choosing A Carpet Cleaner

Choosing just the right company to clean carpets can be a bit tricky. There are many factors to keep in mind when looking for the perfect carpet cleaner. Price, services included, and professionalism are all part of choosing the right company for keeping carpets clean. Here are ten important things to remember when choosing a carpet cleaner.

Pricing is Key

In the business world, many people have heard the old saying “you get what you pay for.” This phrase is important in many aspects of the business world, but it may not be true when it comes to choosing a cleaning company for the carpets. In fact, many people have found that some of the less expensive companies did better work. Professional carpet cleaning is worth the cost and many customers generally love the outcome when they hire a professional. The end result of crystal, clean floors is what they are really looking for.

The Type Of Cleaning

Many carpet cleaners offer a very specific way of cleaning the carpets. There are two types that are usually offered: dry carpet cleaning and steam cleaning. The type chosen will change the cost of the job. Dry cleaning is sometimes called low moisture and it involves chemicals with very little water. This type of cleaning is much faster than steam cleaning and is chosen by those who need clean carpets in a flash! This method does not clean as deep as steam cleaning, but it is suggested for those who don’t keep really dirty floors.

Knowing The Needs

When it comes to getting carpets all clean, knowing the needs of the floors and customer is key. By knowing the type of carpet, what kind of stains it has had, and the age of the carpet, customers can help the cleaner figure out what the floors need to be cleaned properly.

Check Insurance, Licensing, and Bonding

Any company that comes into a home to clean it must be bonded by the state. They must also have insurance and licenses. This paperwork means that the staff has had background checks and if anything happens to the furniture or property, the company is prepared to cover any of the damages.

Choosing a Professional Carpet Cleaner

What carpet cleaning products are they using?

Cheap harsh chemicals can make your carpet look clean for a while, but these chemicals can be hazardous to your family or pets. You should ask you carpet cleaner if their products are safe for children and pets. Chemicals are not the only problem though. You should also ask if they will be using soap or detergent to clean your carpet. If the answer is yes, you will need to ask them how they intend to remove the detergent or soap entirely! If they do not remove the residue from these products, you may wind up with crunchy carpets, or worse, dirt-attracting residue in your carpet.

What carpet cleaning tools are they using?

There are a few tools that may be used for carpet cleaning, and they are not all made equal. Steam cleaners can be useful if the water and residue can be fully extracted, but this is hard to achieve, and you will usually be left with flooded carpet that takes quite some time to dry. It also leads to residue left behind on the carpet. Another type of tool is a dry cleaner. This tool first requires a pre-spray which also gets the carpet wet. Then a buffer pad is used to buff the stains out. Quite frankly it doesn’t work anywhere near as well as an extraction wand. Dry carpet cleaning methods are not approved by leading carpet manufacturers and will void your warranty. A hot extraction wand is the best option for carpet cleaning. It will run water through the carpet fibers and suck it out quickly, so you do not get flooded carpets.

How is the company’s customer support on the phone?

This may seem like a strange one, but a phone call can tell you all you need to know about working with a carpet cleaning professional. When the company answers the phone, are they polite and professional? Alternatively, did you get just a hello, if you just got a hello you may have reached someone on their cell phone. Now, this does not immediately make their service terrible, but it may not be as professional. Regardless, ask some questions about your needs and verify if the person on the other line is excited to be helping you or bothered by your questions. If you sense bothered, time to call someone else. You want to make sure you are getting your carpets cleaned by someone who will listen to your concerns and get the job done the way you want!

What are customers saying about them?

You have to be careful when you look at reviews, a few reviews can be faked, but it is hard to make up many reviews on a reputable website, although even this is possible. The best thing to do is look at reviews from multiple sources like Google, Yelp, and Facebook. It is also essential you read some reviews, do not just take into account the star rating. What were the customer’s problems and concerns, what did the customers like about the carpet cleaning professionals? Reviews are a quick and easy way to get some insight about the quality of the carpet cleaner. If you want a pro tip: use the ctrl+f feature on your computer to look for specific reviews for your need. For example, you may have pets and want to see what other pet owners thought. Use ctrl+f and search “pet” then those reviews will be highlighted making it easier to find relevant reviews for your needs.

What certification do they have?

It is excellent when customers speak highly of a carpet cleaner; it is even better when an independent lab has tested and ranked the carpet cleaning company on their scale using tests created by NASA. That is what The Carpet and Rug Institute (CRI) has done. They test all things carpet related, from the actual carpet material to the services providers of all things carpet. For carpet cleaners, the CRI examines the company’s methodology and process using a standardized test and measurement system. The best carpet cleaners receive a seal of approval. The greatest among them receiving a platinum approval rating